FAQs
CartLift: Cart Drawer & Upsell
CartLift replaces or supplements the storefront cart experience with a customizable cart drawer and promotional tools such as cart goals, automatic discounts, discount codes, Buy X Get Y offers, free gifts, shipping progress, and upsell products.
Open the app dashboard and use Open App Embeds to enable the CartLift app embed in the Shopify theme editor. The dashboard shows whether the app embed is ON or OFF.
No. The app is designed not to store customer names, email addresses, postal addresses, or payment information. Storefront cart data is processed in real time for display and promotion logic.
The app deletes shop-related configuration and records, including shipping rules, discount rules, free gift rules, Buy X Get Y rules, style settings, upsell settings, plan subscription records, sessions, and the shop record.
Yes. Professional Monthly and Professional Yearly are requested through Shopify Billing. The app records subscription status and related billing fields so the pricing page can show the current plan state.
Yes. The Professional Monthly and Professional Yearly plans are configured with a 7 day free trial. The Free plan has no trial because it costs $0.
Yes. The pricing page includes a Cancel current plan action when a paid subscription is active. The app sends cancellation to Shopify Billing and updates the local subscription record.
The Free plan includes priority support, one shipping rule, one automation discount rule, customize settings, and cart step progress and preview. Professional plans unlock unlimited shipping, discount, free product, and Buy X Get Y rules.
Yes. Merchants can customize colors, fonts, button styles, backgrounds, cart icon type, checkout button text, drawer position, mobile layout, sticky checkout, and related display settings.
Yes. The customize page supports cart icon uploads for PNG, JPG, WebP, GIF, and SVG files up to 2 MB.
The app includes Cart Goal, Shipping Rule, Automatic Discount, Free Product Discount, Code Discount, Buy X Get Y Discount, Upsell Product Rules, and Customize & Preview.
Upsell rules display recommended products inside the cart drawer. Merchants can use automatic Shopify-related recommendations or manually select products and collections.
Use the Help & Support page in the app, send email to info@pryxotech.com, or use the inquiry support link at https://pryxotech.com/#inquiry-now. Include shop URL, steps, and screenshots.
Yes. The app includes installation and uninstallation email templates for merchants and internal notifications. Support-related replies direct merchants to the configured support email.
No. It is a repo-derived working policy and FAQ reference. Review with legal counsel before publishing it as binding terms or a public legal policy.